Answers to your Questions

HOW TO HIRE EQUIPMENT?

  • Find the Step By Step guide here.

PAYMENT OPTIONS?

  • We require payment upfront when you collect your equipment.
  • You are welcome to pay by EFT or cash.
    • Should you wish to EFT your payment this will need to be arranged & paid at least 3 working days beforehand.
    • Please submit your Proof of payment to us at hire@prohire.cc
    • Please use your Quote / Invoice number as a reference. Please do NOT use your name and surname as a reference.

ARE THE PRICES VAT INCLUDED?

  • NO! All Prices Exclude VAT.

HOW DO COLLECTIONS & RETURS WORK? 

  • Collection: If your shoot day is on a weekday you will collect your gear on the day or the day before.
  • Return: Equipment is to be returned on the same day or the next day within the arranged time.
  • Weekend: If your rental falls over a weekend, say for a Saturday or Sunday, you would collect on Friday afternoon and return on the Monday morning within the arranged time.

CAN I HIRE EQUIPMENT OVER WEEKENDS?

  • Yes, please just bear in mind that Saturday & Sunday count as normal rental days.

PRODUCTION IS RUNNING OVERTIME, DO LATE FEES APPLY?

  • Yes, at an additional fee of N$500 per hour.

 HOW DO I GET BILLED?

  • From Collection to Return time.

OPENING HOURS?

  • Equipment Rental – Monday to Friday (08h00 to 17h00)
  • Studio Rental – Monday to Friday (08h00 to 17h00)
    • Please request for bookings outside of these working hours.

EQUIPMENT HIRING HOURS?

  • Option 1 – Half-Day (4 hours)
  • Option 2 – Full-Day (8 hours)

CAN I HIRE EQUIPMENT FOR ONE HOUR?

  • No! Unfortunately not.

EQUIPMENT PERFORMANCE:

  • Qualified staff inspects all equipment before and on return of each rental.
  • The Rentee must understand the operation and limitations of the equipment.

STUDIO HIRING HOURS?

  • Option 1 – N$500.00 (Per Hour – 1h)
  • Option 2 – N$1500.00 (Half-Day – 4h)
  • Option 3 – N$3000.00 (Full-Day – 8h)

CAN I VIEW THE STUDIO?

  • Yes, on an appointment basis.

HOW TO HIRE THE STUDIO?

  • Call/Whatsapp: +264 81 288 3820
  • Email: hire@prohire.cc

WHAT HAPPENS IF I LOSE/BREAK THE EQUIPMENT?


WHERE ARE YOU LOCATED?

  • 13 Reger St. Pietan Park, Southern Industrial, Unit 7 & 9, Windhoek, Namibia

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